The hospitality industry’s approach to talent is transforming, driven by a multigenerational workforce, AI integration, and evolving workplace models. This session unpacks key insights from HSMAI’s 2024 State of Talent report, exploring:

• Strategies for attracting and retaining top commercial talent
• The role of AI in reshaping sales, marketing, and revenue optimization
• The rise of hybrid work, gig models, and cross-functional teams

Gain a data-driven perspective on the future of hospitality’s commercial workforce and the strategies that will define leadership, culture, and long-term success.